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@DevOpsSummit Authors: Elizabeth White, Yeshim Deniz, Pat Romanski, Liz McMillan, Aruna Ravichandran

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“Don’t Let Your Website Performance Ruin Your Customer Relationships”

Webcast to Detail Why Website Performance is Crucial to the Financial Services Industry and its Impact on Customer Experience

Compuware Corporation on Tuesday announced a live webcast featuring Forrester Research, Inc. that will highlight the crucial role website performance plays within the financial services industry and its impact on customer experience and the bottom line, and how performance testing can help.

Title: "Don't Let Your Website Performance Ruin Your Customer Relationships"

When: Tuesday, October 23, 2012

Time: 1 p.m. Eastern time

Presenters: Peter Wannemacher, Analyst, Forrester Research; Mark Eshelby, Web Load Testing, Senior Product Manager, Compuware APM

Why: Good customer relationships are crucial in the financial services industry. With more customers utilizing online channels for transactions ranging from checking their account balance to trading stocks to managing their benefit programs to filing taxes - website performance can make or break that relationship.

What: During this free webcast, attendees will learn:

  • how customer experience impacts the bottom line;
  • how online customers behave when there are problems;
  • why performance is even more important around crunch times like Tax Day; and
  • how performance testing in advance of trigger points can save your customer relations.

Register Here: http://bit.ly/R0VLRa

Compuware APM® is the industry's leading solution for optimizing the performance of web, non-web, mobile, streaming and cloud applications. Driven by end-user experience, Compuware APM provides the market's only unified APM coverage across the entire application delivery chain-from the edge of the internet through the cloud to the datacenter. Compuware APM helps customers deliver proactive problem resolution for greater customer satisfaction, accelerate time-to-market for new application functionality and reduce application management costs through smarter analytics and advanced APM automation.

With more than 4,000 APM customers worldwide, Compuware is recognized as a leader in the "Magic Quadrant for Application Performance Monitoring" report. To read more about Compuware's leadership in the APM market, click here.

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