Welcome!

@DevOpsSummit Authors: Elizabeth White, Liz McMillan, Reinhard Brandstädter, Pat Romanski, Cynthia Dunlop

Related Topics: @CloudExpo, Microservices Expo, Containers Expo Blog, @BigDataExpo, SDN Journal, @DevOpsSummit

@CloudExpo: Article

Best Practices for Leveraging Cloud Technology for Business Growth

Start with small, low-risk applications that can be easily tested and improved through an iterative approach

As businesses look to leverage cloud technology to drive growth, many times the questions IT leaders within the company ask are: "Where do I start? What part of my infrastructure should I move into the cloud first?" IT leaders must pick a place to begin with cloud adoption. The decision becomes easier when teams focus on incremental adoption, starting with small, low-risk applications that can be easily tested and improved through an iterative approach before fully launching. Here are some best practices businesses should consider when getting started with cloud technology.

Identify the true problem and define a solution
The most effective method for getting started with cloud adoption is to identify the greatest pain point in a company's IT ecosystem. The cloud solution should be targeted and architected to ease that pain point. Often times identifying the biggest IT challenge requires a deep dive into the business and its IT systems. For example, NaviSite recently worked with a company in Syracuse, N.Y., to implement a technology solution to help solve its business challenges. The company's IT team perceived its infrastructure as the biggest challenge, and was eager to deploy a full Infrastructure as a Service (IaaS) solution. However, as the IT team took a complete and objective inventory to understand their challenges at a very granular level, they came to realize that what the business truly needed was an enterprise-class file sharing solution designed to meet their specific challenges. As a result, instead of starting with a full-blown IaaS, the team began with a file sharing solution, and was able to immediately solve some of their business challenge with less investment. The key was understanding the challenge at the core, and implementing a cloud-based solution to solve that challenge.

As part of defining the problem when implementing cloud technologies, IT leaders should also define what a solution looks like. A useful exercise is identifying what the IT ecosystem looks like when the pain point is solved. That vision of the solution will guide the cloud team during implementation until it has achieved its vision of success.

Think of cloud adoption in terms of out tasking
When businesses and IT teams are determining where to begin with cloud adoption, it can be helpful to view the process as the migration of bite-sized, discrete pieces of an IT system onto the cloud. It is more about "out tasking" than out sourcing.

When defining and understanding out tasking, IT leaders can take a step back and look at cloud computing as a loosely integrated suite of complimentary services, such as IaaS, Software- as-a-Service (SaaS), Backup-as-a-Service (Baas), Desktop-as-a-Service (DaaS), etc. Building a cloud infrastructure to help a business grow, reduce costs and run more effectively is not a one time, all or nothing proposition. The most effective and low risk approach is to start with one solution to address one challenge. An IT leader is taking that problem, or ‘task', and solving it with a cloud solution. Once that solution is achieved, then an IT leader can take on a second challenge, or a broader area with high potential to drive efficiency, and out task that function of the IT system.

The approach of out-tasking lets each business and IT team strategically architect a cloud infrastructure that is highly customized to meet their unique business challenges. With the out-tasking approach, IT leaders can solve specific issues without needing to manage unnecessary aspects of a cloud infrastructure, and it avoids incurring costs for applications and infrastructure that is not being used. Out-tasking lets businesses solve pain points simply to begin driving value and seeing return on investment more quickly.

Unique solutions to solve unique problems
Take, for example, a large retail brand eager to solve its business challenges using cloud technology. The first step was identifying its pain points, which in this case involved a few different areas. First was managing a mobile, millennial and highly innovative and flexible workforce; the solution was implementing a virtual desktop infrastructure. The retailer tweaked and customized this solution so it met their needs. From there, the IT team identified a second pain point - the need to store and manage large image files for their design and branding work. Once that challenge was identified, the company expanded its cloud infrastructure to include storage so they could better store and manage their images and branding content.

From there, the retailer needed to ensure its systems had the resiliency in place so the files their teams stored and the virtual desktop their global workforce relied upon was secure and built to run through any disaster. The team was able to implement a disaster recovery plan architected to meet their unique needs using BaaS to ensure its global workforce would have uninterrupted access to their virtual desktops, and that the images stored and shared were secure according to the highest compliance and regulatory standards. This gave the global retailer the assurance it needed to continue to migrate increasingly larger workloads onto the cloud.

In this example, the business took an approach more aligned with out-tasking as opposed to a sweeping transition to an outsourced model. The team did not start moving into the cloud by turning their entire infrastructure over to a company with a 10 year contract. One of the benefits of cloud technology is that companies can choose one service to meet one need. Companies can apply that technology, evaluate the return, adjust course as needed, and move on to solve the next challenge. In the case of the global retailer, out-tasking allowed the team to grow accustomed to the new solutions, and for the technology to be absorbed by company culture to ease disruption.

Ultimately, the most important thing is simply that IT leaders take the first step in their company's cloud journey. Identifying the most significant pain points helps create a vision for moving ahead with solving one business challenge at a time. After determining where to start, teams can apply the out-tasking approach to refine their technologies, minimize risk, and arrive at a solution that truly solves a business challenge, drives growth and delivers value.

More Stories By Chris Patterson

Leveraging his technical background and consulting skills, Chris Patterson was a key player in building NaviSite’s cloud computing platform, NaviCloud, from the ground up and is responsible for overseeing its continual upgrades and improvement making sure it meets customers evolving needs from both a technical and business perspective. In addition he oversees the development and implementation teams for NaviSite’s Desktop-as-a-Service and NaviCloud Intelligent Storage solutions.

Prior to joining NaviSite, Patterson spent nine years at MTM technologies as the Director of Information Security Services, where he gained extensive experience developing and consulting on security policies in a variety of different industries including financial, retail, legal, health care, and public sector. Chris holds a Bachelors of Science in nuclear engineering from Worcester Polytechnic Institute and currently lives in Delaware

Comments (0)

Share your thoughts on this story.

Add your comment
You must be signed in to add a comment. Sign-in | Register

In accordance with our Comment Policy, we encourage comments that are on topic, relevant and to-the-point. We will remove comments that include profanity, personal attacks, racial slurs, threats of violence, or other inappropriate material that violates our Terms and Conditions, and will block users who make repeated violations. We ask all readers to expect diversity of opinion and to treat one another with dignity and respect.


@DevOpsSummit Stories
SYS-CON Events announced today that MangoApps will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. MangoApps provides modern company intranets and team collaboration software, allowing workers to stay connected and productive from anywhere in the world and from any device. For more information, please visit https://www.mangoapps.com/.
A strange thing is happening along the way to the Internet of Things, namely far too many devices to work with and manage. It has become clear that we'll need much higher efficiency user experiences that can allow us to more easily and scalably work with the thousands of devices that will soon be in each of our lives. Enter the conversational interface revolution, combining bots we can literally talk with, gesture to, and even direct with our thoughts, with embedded artificial intelligence, which can process our conversational commands and orchestrate the outcomes we request across our perso...
SYS-CON Events announced today the Docker Meets Kubernetes – Intro into the Kubernetes World, being held June 9, 2016, in conjunction with 18th Cloud Expo | @ThingsExpo, at the Javits Center in New York, NY. Register for 'Docker Meets Kubernetes Workshop' Here! This workshop led by Sebastian Scheele, co-founder of Loodse, introduces participants to Kubernetes (container orchestration). Through a combination of instructor-led presentations, demonstrations, and hands-on labs, participants learn the key concepts and practices for setting up and maintaining container-based applications using Goo...
SYS-CON Events announced today that 24Notion has been named “Bronze Sponsor” of SYS-CON's 18th Cloud Expo, which will take place on June 7-9, 2016, at the Javits Center in New York, New York. 24Notion is full-service global creative digital marketing, technology and lifestyle agency that combines strategic ideas with customized tactical execution. With a broad understand of the art of traditional marketing, new media, communications and social influence, 24Notion uniquely understands how to connect your brand strategy with the right consumer. 24Notion ranked #12 on Corporate Social Responsibi...
Many banks and financial institutions are experimenting with containers in development environments, but when will they move into production? Containers are seen as the key to achieving the ultimate in information technology flexibility and agility. Containers work on both public and private clouds, and make it easy to build and deploy applications. The challenge for regulated industries is the cost and complexity of container security compliance. VM security compliance is already challenging, and containers increase the problem exponentially. Simplifying and automating security compliance wi...
SYS-CON Events announced today TechTarget has been named “Media Sponsor” of SYS-CON's 18th International Cloud Expo, which will take place on June 7–9, 2016, at the Javits Center in New York City, NY, and the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. TechTarget is the Web’s leading destination for serious technology buyers researching and making enterprise technology decisions. Its extensive global network of online and social media, powered by TechTarget’s Activity Intelligence™ platform, allows techno...
Enterprise networks are complex. Moreover, they were designed and deployed to meet a specific set of business requirements at a specific point in time. But, the adoption of cloud services, new business applications and intensifying security policies, among other factors, require IT organizations to continuously deploy configuration changes. Therefore, enterprises are looking for better ways to automate the management of their networks while still leveraging existing capabilities, optimizing performance and reducing operational risk through standardization and best-practice architectures.
With major technology companies and startups seriously embracing IoT strategies, now is the perfect time to attend @ThingsExpo 2016 in New York and Silicon Valley. Learn what is going on, contribute to the discussions, and ensure that your enterprise is as "IoT-Ready" as it can be! Internet of @ThingsExpo, taking place Nov 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 17th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The Internet of Things (IoT) is the most profound cha...
SYS-CON Events announced today that Enzu, a leading provider of cloud hosting solutions, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. Enzu’s mission is to be the leading provider of enterprise cloud solutions worldwide. Enzu enables online businesses to use its IT infrastructure to their competitive advantage. By offering a suite of proven hosting and management services, Enzu wants companies to focus on the core of their online business and let Enzu manage their IT hosting infrastructure.
IoT generates lots of temporal data. But how do you unlock its value? How do you coordinate the diverse moving parts that must come together when developing your IoT product? What are the key challenges addressed by Data as a Service? How does cloud computing underlie and connect the notions of Digital and DevOps What is the impact of the API economy? What is the business imperative for Cognitive Computing? Get all these questions and hundreds more like them answered at the 18th Cloud Expo | @ThingsExpo June 7-9, 2016, at the Javits Center, in New York City, NY. The Cloud Expo | @ThingsE...
@DevOpsSummit taking place June 7-9, 2016 at Javits Center, New York City, and Nov 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with the 18th International @CloudExpo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world.
SYS-CON Events announced today BZ Media LLC has been named “Media Sponsor” of SYS-CON's 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. BZ Media LLC is a high-tech media company that produces technical conferences and expositions, and publishes a magazine, newsletters and websites in the software development, SharePoint, mobile development and Commercial Drone markets.
The pace of innovation, vendor lock-in, production sustainability, cost-effectiveness, and managing risk… In his session at 18th Cloud Expo, Dan Choquette, Founder of RackN, will discuss how CIOs are challenged finding the balance of finding the right tools, technology and operational model that serves the business the best. He will discuss how clouds, open source software and infrastructure solutions have benefits but also drawbacks and how workload and operational portability between vendors and platforms give control back to the users and drives innovation.
As enterprises around the world struggle with their digital transformation efforts, many are finding that innovative digital teams are moving much faster than their hidebound IT organizations. Rather than struggling to convince traditional IT to get with the digital program, executives are taking advice from IT research firm Gartner, and encouraging existing IT to continue in their desultory ways. However, many CIOs are realizing the dangers of following Gartner’s advice. The central challenge with bimodal IT is that it encourages IT management to shift their transformation efforts away from ...
SYS-CON Events announced today that DatacenterDynamics has been named “Media Sponsor” of SYS-CON's 18th International Cloud Expo, which will take place on June 7–9, 2016, at the Javits Center in New York City, NY. DatacenterDynamics is a brand of DCD Group, a global B2B media and publishing company that develops products to help senior professionals in the world's most ICT dependent organizations make risk-based infrastructure and capacity decisions.
SYS-CON Events announced today that Addteq will exhibit at SYS-CON's @DevOpsSummit at Cloud Expo New York, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. Addteq is one of the top 10 Platinum Atlassian Experts who specialize in DevOps, custom and continuous integration, automation, plugin development, and consulting for midsize and global firms. Addteq firmly believes that automation is essential for successful software releases. Addteq centers its products and services around this fundamentally unique approach to delivering complete software release manage...
As the rapid adoption of containers continues, companies are finding that they lack the operational tools to understand the behavior of applications deployed in these containers, and how to identify issues in their application infrastructure. For example, how are multiple containers within an application impacting each other’s performance? If an application’s service is degraded, which container is to blame? In the case of an application outage, what was the root cause of the outage?
Many private cloud projects were built to deliver self-service access to development and test resources. While those clouds delivered faster access to resources, they lacked visibility, control and security needed for production deployments. In their session at 18th Cloud Expo, Steve Anderson, Product Manager at BMC Software, and Rick Lefort, Principal Technical Marketing Consultant at BMC Software, will discuss how a cloud designed for production operations not only helps accelerate developer innovation, it also delivers the control that IT Operations needs to run a production cloud without...
In the world of DevOps there are ‘known good practices’ – aka ‘patterns’ – and ‘known bad practices’ – aka ‘anti-patterns.' Many of these patterns and anti-patterns have been developed from real world experience, especially by the early adopters of DevOps theory; but many are more feasible in theory than in practice, especially for more recent entrants to the DevOps scene. In this power panel at @DevOpsSummit at 18th Cloud Expo, moderated by DevOps Conference Chair Andi Mann, panelists will discuss the patterns and anti-patterns of DevOps, and what it means to ‘do the right thing’ in a DevOps...
I’m happy to report that the second quarter of 2016 is in full swing. We put out our quarterly announcement last week sharing what we’ve accomplished as a company and how we can better serve our customers. Every quarter you can plan to hear from us on company growth, product development and what’s happening in the market. Here are a few highlights from Q1 of 2016.
Much of the value of DevOps comes from a (renewed) focus on measurement, sharing, and continuous feedback loops. In increasingly complex DevOps workflows and environments, and especially in larger, regulated, or more crystallized organizations, these core concepts become even more critical. In his session at @DevOpsSummit at 18th Cloud Expo, Andi Mann, Chief Technology Advocate at Splunk, will show how, by focusing on 'metrics that matter,' you can provide objective, transparent, and meaningful feedback on DevOps processes to all stakeholders. Learn from real-life examples how to use the dat...
SYS-CON Events announced today that Peak 10, Inc., a national IT infrastructure and cloud services provider, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. Peak 10 provides reliable, tailored data center and network services, cloud and managed services. Its solutions are designed to scale and adapt to customers’ changing business needs, enabling them to lower costs, improve performance and focus internal resources on core competencies.
SYS-CON Events announced today that SoftLayer, an IBM Company, has been named “Gold Sponsor” of SYS-CON's 18th Cloud Expo, which will take place on June 7-9, 2016, at the Javits Center in New York, New York. SoftLayer, an IBM Company, provides cloud infrastructure as a service from a growing number of data centers and network points of presence around the world. SoftLayer’s customers range from Web startups to global enterprises.
Peak 10, Inc., has announced the implementation of IT service management, a business process alignment initiative based on the widely adopted Information Technology Infrastructure Library (ITIL) framework. The implementation of IT service management enhances Peak 10’s current service-minded approach to IT delivery by propelling the company to deliver higher levels of personalized and prompt service. The majority of Peak 10’s operations employees have been trained and certified in the ITIL framework, allowing the immediate improvement of the customer experience while shaping one cohesive ecosy...
SYS-CON Events announced today that CollabNet (www.collabnet.com) a global leader in enterprise software development and delivery solutions that help customers create high-quality applications at speed, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. The CEO of CollabNet Flint Brenton will also present about DevOps challenges in today’s global, open, and heterogeneous world of software development.