Welcome!

DevOps Journal Authors: Carmen Gonzalez, Liz McMillan, Aater Suleman, Mike Kavis, Andrew Phillips

Related Topics: DevOps Journal, Java, SOA & WOA, Linux, Cloud Expo, Big Data Journal

DevOps Journal: Article

DevOps: Enabling Agility Through Continuous Delivery

An exclusive Q&A with Matt Selheimer, SVP of Marketing at ITinvolve

"Both sides benefit from learning more about each other's worlds. We recommend that Ops people take a Dev person to lunch and vice versa," said Matt Selheimer, SVP of Marketing at ITinvolve, in this exclusive Q&A with Conference Chair Roger Strukhoff. "It's a great way to build bridges, foster collaboration, and better understand what is "upstream" or "downstream" from your day-to-day work. After all, business value is only delivered when the new application capabilities are deployed and used not just when code is ready."

Cloud Computing Journal: The idea of lean and agile development has been evolving in recent years. To what extent is cloud computing in all its forms driving this evolution toward DevOps?

Matthew Selheimer: Survey data and customer experience show that the drive to cloud computing is more so about agility than just about cost efficiencies. This demonstrates there is strong synergy between those adopting lean and agile principles as well as looking to the cloud for improved time-to-market and the ability to react faster to competitive pressures.

Cloud Computing Journal: How much of a revolution is DevOps, i.e., how much waterfall development do we still see, and how quickly is the world of enterprise IT moving toward a DevOps world?

Selheimer: Here the pace-layering model is a good guide. It's useful to understand which of your systems are truly systems of record that ought to be expected to change infrequently due to compliance and other business stability requirements (e.g., your general ledger) vs. which ones are systems of differentiation or systems of innovation requiring more frequent updates to generate competitive advantage or neutralize competitive threats. DevOps is fundamental to enabling agility through continuous delivery in systems of differentiation and innovation.

Cloud Computing Journal: Who seem to be the best equipped people within an enterprise to handle DevOps: the "Dev" folks or the "Ops" folks? Alternatively, do you find the requisite skills already there within the world of system administrators?

Selheimer: Both sides benefit from learning more about each other's worlds. We recommend that Ops people take a Dev person to lunch and vice versa. It's a great way to build bridges, foster collaboration, and better understand what is "upstream" or "downstream" from your day-to-day work. After all, business value is only delivered when the new application capabilities are deployed and used not just when code is ready.

Cloud Computing Journal: What, if any, tradeoffs are there in moving toward a DevOps world? Are there aspects of this sort-of continuous development, "perpetual beta" world that are disadvantageous compared to the older, slower way of software development? Is there a middle ground, a sort-of "hybrid DevOps"?

Selheimer: Many people are conditioned to the idea of a big release that is going to enable a breakthrough capability. The world of DevOps means that innovation is continuous in small chunks that are quick to code and deploy (and easier to roll back if there are issues). Some may find this environment to be "incrementalism" at first, but the reality is that you can deliver bigger chunks of innovation faster this way than waiting for a 12 or 18 month waterfall cycle.

Cloud Computing Journal: Why do your customers do business with you? What have you learned from them?

Selheimer: We serve customers across many industries and of different sizes, but they all share one thing in common, they are trying to transform IT to better enable their businesses to be agile while ensuring the stability of operations their businesses also demand. ITinvolve's unique combination of collaboration, analysis, and knowledge capture ensure teams have the information they need to effectively execute projects and changes whether those are application releases, infrastructure upgrades, or scenario planning activities like disaster recovery or data center moves.

Cloud Computing Journal: What advantages does the Salesforce1 platform offer to you and to your customers?

Selheimer: Salesforce1 is the industry's leading Platform as a Service with over 125,000 customers and handling over 1 billion transactions every business day. It's proven and trusted in the most demanding organizations around the world, and it scales incredibly well. By building our products on the Salesforce1 platform, we receive all of these benefits and are able to focus 100% of our R&D efforts at the application layer, which enables us to respond faster to our customers and the market with innovative IT management solutions. For example, we've had 7 releases of our products in just two years. No other IT management software vendor has that level of release frequency that we are aware of.

•   •   •

Matthew Selheimer is CMO and Senior Vice President of Marketing. His responsibilities include corporate and product positioning, demand generation, social media engagement, industry analyst and media relations, thought leadership and evangelism. A 19-year industry veteran, Matthew has rich and diverse experience spanning enterprise business applications, IT management software, data center hardware and consulting. Previously, he held executive marketing and product management positions at BMC Software, as well as sales, business development, alliance management, systems engineering, and consulting positions at Informatica Corporation, Compaq Computer, and Deloitte & Touche. Matthew holds an MBA from Texas A&M University and a BA from the University of Pennsylvania.

More Stories By Pat Romanski

News Desk compiles and publishes breaking news stories, press releases and latest news articles as they happen.

Comments (0)

Share your thoughts on this story.

Add your comment
You must be signed in to add a comment. Sign-in | Register

In accordance with our Comment Policy, we encourage comments that are on topic, relevant and to-the-point. We will remove comments that include profanity, personal attacks, racial slurs, threats of violence, or other inappropriate material that violates our Terms and Conditions, and will block users who make repeated violations. We ask all readers to expect diversity of opinion and to treat one another with dignity and respect.


@DevOpsSummit Stories
The 4th International DevOps Summit, co-located with16th International Cloud Expo – being held June 9-11, 2015, at the Javits Center in New York City, NY – announces that its Call for Papers is now open. Born out of proven success in agile development, cloud computing, and process automation, DevOps is a macro trend you cannot afford to miss. From showcase success stories from early adopters and web-scale businesses, DevOps is expanding to organizations of all sizes, including the world's largest enterprises – and delivering real results. Among the proven benefits, DevOps is correlated with 2...
We live in a time when seconds – even milliseconds – can have a dramatic economic impact on your company’s future. With technology being the primary conduit for consumer interaction, the user experience is at center stage. User experience will be a deciding factor in separating the future winners from the losers. By building more speed and agility into the application delivery process, DevOps promises great rewards. However, with this promise, also come significant ramifications for failure. In his session at DevOps Summit, Tom Lounibos, SOASTA CEO, will explore both the benefits and the som...
Our expectations for buying all sorts of consumer goods has gone through a radical transformation we now take for granted. Why should we not expect this same level of service from IT businesses? We accept the status quo for how software delivery exists today but would reject it without hesitation if it were applied to pretty much any other online consumer experience. Take pizza delivery as an example. Fifteen years ago ordering a pizza meant trying to choose an item from a grease-stained menu somebody shoved under your door. You'd make a phone call and end up speaking to somebody who sounded ...
When an enterprise builds a hybrid IaaS cloud connecting its data center to one or more public clouds, security is often a major topic along with the other challenges involved. Security is closely intertwined with the networking choices made for the hybrid cloud. Traditional networking approaches for building a hybrid cloud try to kludge together the enterprise infrastructure with the public cloud. Consequently this approach requires risky, deep "surgery" including changes to firewalls, subnets and other modifications to the corporate security infrastructure. Connecting a public cloud to the ...
SYS-CON Events announced today that Grid Dynamics, the leading provider of scalable eCommerce technology solutions, will exhibit at DevOps Summit Silicon Valley, which will take place on November 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. Grid Dynamics is a leading provider of open, scalable, next-generation commerce technology solutions for Tier 1 retail. Grid Dynamics has in-depth expertise in commerce technologies, wide involvement in the open source community and a modern, global workforce. Great companies, partnered with Grid Dynamics, gain a sustainable business...
Docker offers a new, lightweight approach to application portability. Applications are shipped using a common container format and managed with a high-level API. Their processes run within isolated namespaces that abstract the operating environment independently of the distribution, versions, network setup, and other details of this environment. This "containerization" has often been nicknamed "the new virtualization." But containers are more than lightweight virtual machines. Beyond their smaller footprint, shorter boot times, and higher consolidation factors, they also bring a lot of new fea...
For better or worse, DevOps has gone mainstream. All doubt was removed when IBM and HP threw up their respective DevOps microsites. Where are we on the hype cycle? It's hard to say for sure but there's a feeling we're heading for the "Peak of Inflated Expectations". What does this mean for the Enterprise? Should they avoid DevOps? Definitely not. Should they be cautious though? Absolutely. The truth is that DevOps and the Enterprise are at best strange bedfellows. The movement has its roots in the tech community's elite. Open source projects and methodologies driven by the alumni of companies ...
SYS-CON Events announced today that Serena Software will exhibit at DevOps Summit Silicon Valley, which will take place on November 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. Serena Software supports DevOps and Continuous Delivery by providing application deployment automation and software release management solutions to replace slow and error-prone manual processes. 2,500 enterprises around the world trust Serena to help them develop and deploy better software.
We are all here because we are sold on the transformative promise of The Cloud. But what good is all of this ephemeral, on-demand infrastructure if your usage doesn't actually improve the agility and speed of your business? How must Operations adapt in order to avoid stifling your Cloud initiative? In his session at DevOps Summit, Damon Edwards, co-founder and managing partner of the DTO Solutions, will highlight the successful organizational, process, and tooling patterns of high-performing companies that have reshaped their Operations to enable the business to get full value from their Clo...
SYS-CON Events announced today that O'Reilly Media has been named “Media Sponsor” of SYS-CON's 15th International Cloud Expo®, which will take place on November 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. O'Reilly Media spreads the knowledge of innovators through its books, online services, magazines, and conferences. Since 1978, O'Reilly Media has been a chronicler and catalyst of cutting-edge development, homing in on the technology trends that really matter and spurring their adoption by amplifying "faint signals" from the alpha geeks who are creating the future. An...
SYS-CON Events announced today that Gigaom Research has been named "Media Sponsor" of SYS-CON's 15th International Cloud Expo®, which will take place on November 4-6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. Ashar Baig, Research Director, Cloud, at Gigaom Research, will also lead a Power Panel on the topic "Choosing the Right Cloud Option." Gigaom Research provides timely, in-depth analysis of emerging technologies for individual and corporate subscribers. Gigaom Research's network of 200+ independent analysts provides new content daily that bridges the gap between break...
Sanjeev Sharma is the latest author to join DevOps Journal. Sanjeev is a solution architect and DevOps Worldwide lead with Rational Software, an IBM brand and the author of 'DevOps for Dummies.' DevOps Journal is focused on this critical enterprise IT topic in the world of cloud computing. SYS-CON Media CEO Carmen Gonzalez is founder and publisher of DevOps Journal, and Roger Strukhoff, long-time SYS-CON editor and the conference chair of Cloud Expo is the editor of the world's leading DevOps resource.
SYS-CON Events announced today that IBM is holding a Bluemix Developer Playground on November 5, 10:30 am to 5:30 pm at 15th Cloud Expo. 15th Cloud Expo, co-located with @ThingsExpo, Big Data Expo, and DevOps Summit is taking place Nov. 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. The labs, for developers of all levels, will highlight the ease of use of Bluemix, its services and functionality and provide short-term introductory projects that developers can complete between sessions. Developers will be able spend as much time as they want working on specific DevOps pro...
When you set off to build an app that will change the world, designing your system architecture to be reliable and scalable is important but the stark reality is that, for your MVP, you probably had a “need for speed” (of development). You didn’t know what all the axes were to scale your application, where your stress points would be, and what weird and wonderful ways your customers would use it down the road. In a world of zero-downtime services, landing the plane to figure it out is not an option. In his session at DevOps Summit, Andrew Miklas, CTO of PagerDuty, will share lessons learned ...
SYS-CON Events announced today that SOASTA, the leader in cloud and mobile testing, will exhibit at DevOps Summit Silicon Valley, which will take place November 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. SOASTA is the leader in cloud testing. Its web and mobile test automation and monitoring solutions, CloudTest, TouchTest and mPulse, enable developers, QA professionals and IT operations teams to test and monitor users with unprecedented speed, scale, precision and visibility. The innovative product set streamlines test creation, automates provisioning and execution, ...
Founded in 1997, ActiveState is a global leader providing software application development and management solutions. The Company's products include: Stackato, a commercially supported Platform-as-a-Service (PaaS) that harnesses open source technologies such as Cloud Foundry and Docker; dynamic language distributions ActivePerl, ActivePython and ActiveTcl; and developer tools such as the popular Komodo Edit and Komodo IDE. Headquartered in Vancouver, Canada, ActiveState is trusted by customers and partners worldwide, across many industries including telecommunications, aerospace, software, fina...
SYS-CON Events announced today that ElasticBox is holding a Hackathon at DevOps Summit, November 6 from 12 pm -4 pm at the Santa Clara Convention Center in Santa Clara, CA. You can enter as an individual or team of up to 10 developers. A New Star Is Born Every Month! All completed ElasticBoxes will then be sent to a judging panel - 12 winners will be featured on the ElasticBox website in 2015. All entrants will receive five full enterprise licenses for one year + ElasticBox headphones + ElasticBox T-shirt. Winners can also choose to interview with ElasticBox to join one of the fastest growi...
SYS-CON Events announced today that Calm.io has been named “Bronze Sponsor” of DevOps Summit Silicon Valley, which will take place on November 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. Calm.io is a cloud orchestration platform for AWS, vCenter, OpenStack, or bare metal, that runs your CL tools puppet, Chef, shell, git, Jenkins, nagios, and will soon support New Relic and Docker. It can run hosted, or on premise and provides VM automation / expiry, self-service portals, audit, approvals, and budgeting.
Blue Box has closed a $10 million Series B financing. The round was led by a strategic investor and included participation from prior investors including Voyager Capital and Founders Collective, as well as the Blue Box executive team. This round follows a $4.3 million Series A closed in December of 2012 and led by Voyager Capital. In May of this year, the company announced general availability of its private cloud as a service offering, Blue Box Cloud. Since that release, the company has demonstrated market validation through customer adoption, positive reviews from industry analysts and k...
The speed of product development has increased massively in the past 10 years. At the same time our formal secure development and SDL methodologies have fallen behind. This forces product developers to choose between rapid release times and security. In his session at DevOps Summit, Michael Murray, Director of Cyber Security Consulting and Assessment at GE Healthcare, will examine the problems and present some solutions for moving security in to the DevOps lifecycle to ensure that we get fast AND secure.