Welcome!

@DevOpsSummit Authors: Elizabeth White, Liz McMillan, Mehdi Daoudi, Yeshim Deniz, Pat Romanski

Blog Feed Post

Excuse Me Ms. Shannon-Solomon, But DevOps Is Great For Enterprises

On May 13th, Rachel Shannon-Solomon wrote an opinion piece in the Wall Street Journal’s CIO Journal section entitled “DevOps Is Great for Startups, but for Enterprises It Won’t Work-Yet.” In this piece, Ms. Shannon-Solomon implies that DevOps—a loosely-defined IT initiative oriented toward creating higher quality and more resilient systems—currently faces too many hurdles to see broad-spectrum adoption. Unfortunately, this assertion is incorrect and based on some rudimentary mistakes individuals make about what defines DevOps and what is required to be successful with DevOps adoption.

First, I will address Ms. Shannon-Solomon’s premise and then propose alternative thinking from other industries that will work well for enterprises. Ms. Shannon-Solomon’s initial point that silod-structures and organizational change are necessary to institute DevOps is an area of debate and contention among many leading the DevOps charge. There is an entire school of DevOps influencers that do not believe silos are the enemy and, indeed, serve a purpose in large IT organizations for ensuring focus and a level of specialization needed to ensure that the prime operational mission—keeping the systems available and secure—is met. The issue Ms. Shannon-Solomon uncovered relates to organizations that have been indoctrinated into the school of thought that DevOps requires cultural change. One of her later points in the piece explicitly states that the hurdle many DevOps tools vendors are running into is related to attempts to sell this cultural revolution.

This entire line of thinking is spurred by the perspective that DevOps fosters greater collaboration between various facets of IT that need to work more closely to ensure successful completion of the tasks. Moreover, the cultural change is not revolutionary, but evolutionary, with regard to instituting accountability for the availability and security of the corporate assets across all of IT. The outcome being reduced finger-pointing, reduced outages and faster recovery times in cases where outages do occur (and they will).

Ms. Shannon-Solomon’s points around build vs. buy illustrates another common misunderstanding regarding DevOps, which is that tools are an essential element of adoption. It is true that a key element of DevOps is automation as it provides consistency and reduces configuration drift—the issue where application and infrastructure configuration changes are instituted with loose control leading, a leading cause of outages—and increases productivity through the reduction of time spent on repetitive tasks. However, there are a bevy of tools already deployed in enterprise environments that can be used to drive an end-to-end design-build-test-stage-deploy-operate process. Indeed, I, and other DevOps throught-leaders, have indicated caution with regard to tools adoption around DevOps as it can lead to new IT silos and a significant increase in code and scripts that require their own architecture and maintenance lifecycles.

Finally, with regard to her point about return on investment, Ms. Shannon-Solomon addresses, anecdotally, one aspect of the DevOps process focused on engineering and development. Specifically, she addresses a lack of ROI with regard to agile development projects, when it’s important to examine and measure impact on all facets of application delivery including those that touch security, network operations, data center operations and help desk, as would be expected of an effective enterprise DevOps strategy. However, the real value to any business in successfully adopting DevOps is the increase in focus on depleting backlog and supporting innovation that is currently lost to just keeping the lights on. As with cloud computing, the greatest value proposition to the business is increased agility.

Where I agree with Ms. Shannon-Solomon is that the same tactics used to institute DevOps in a startup will not work in an enterprise setting. These are very different environments with extremely different goals and requirements. She is correct in her assessment of enterprise as resistant to change and stymied by organizational structure. However, requiring a “rip-n-replace” approach has never been popular in enterprise settings and tearing down the silos to gain efficiencies or achieve IT modernization are simply utopian follies.

Interestingly, an answer to this problem domain can be found in military strategy. Armies are simply a group of individualized regiments each with a specific responsibility toward an overarching mission. Within each regiment, the commanding officers institute rules and procedures based on military guidelines and the specific situation on the ground. Each regiment carries out its assignment based on a specific timeline as part of a bigger plan that leads to completion of a whole mission. In this scenario, DevOps comprises the military guidelines plus the individual commander’s input.

The real hurdle that lies in front of enterprises is the lack of well-understood missions as defined by the executive office. Often when speaking with IT management I will ask, what are the top 3 initiatives of the CIO and CEO for this year and next. Quite often, the answer to this question is unknown or unclear. In some cases, they just haven’t been clearly laid out by the CEO, in other cases, the information does not get disseminated beyond a certain point of management. In lieu of of mission directives, the regiments will aimlessly execute the last known set of tasks. To those who have experience in enterprise IT organizations, this can easily be translated into, “because it’s the way we’ve always done it!,” which is a curse of death for adoption of well-intentioned DevOps initiatives.

Ms. Shannon-Solomon’s perspective is greatly skewed by her association with those attempting to sell DevOps; those is attempt to implement change through the introduction of new tools and cultural revolution. This approach is akin to Woodstock. It produced great music, raised awareness of what was happening in Vietnam, but did little to dramatically change the lives of the majority of individuals living in the United States. Impact on the scale of the enterprise occurs through accountability, incentive, and management directives. The cultural change is one of constant improvement. DevOps initiatives approached with this as a goal and following something akin to the regiment model can achieve great strides in delivering on the larger mission and obtaining the known benefits of agility.

Read the original blog entry...

More Stories By JP Morgenthal

JP Morgenthal is a veteran IT solutions executive and Distinguished Engineer with CSC. He has been delivering IT services to business leaders for the past 30 years and is a recognized thought-leader in applying emerging technology for business growth and innovation. JP's strengths center around transformation and modernization leveraging next generation platforms and technologies. He has held technical executive roles in multiple businesses including: CTO, Chief Architect and Founder/CEO. Areas of expertise for JP include strategy, architecture, application development, infrastructure and operations, cloud computing, DevOps, and integration. JP is a published author with four trade publications with his most recent being “Cloud Computing: Assessing the Risks”. JP holds both a Masters and Bachelors of Science in Computer Science from Hofstra University.

@DevOpsSummit Stories
"I think DevOps is now a rambunctious teenager – it’s starting to get a mind of its own, wanting to get its own things but it still needs some adult supervision," explained Thomas Hooker, VP of marketing at CollabNet, in this SYS-CON.tv interview at DevOps Summit at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
"With Digital Experience Monitoring what used to be a simple visit to a web page has exploded into app on phones, data from social media feeds, competitive benchmarking - these are all components that are only available because of some type of digital asset," explained Leo Vasiliou, Director of Web Performance Engineering at Catchpoint Systems, in this SYS-CON.tv interview at DevOps Summit at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
Your homes and cars can be automated and self-serviced. Why can't your storage? From simply asking questions to analyze and troubleshoot your infrastructure, to provisioning storage with snapshots, recovery and replication, your wildest sci-fi dream has come true. In his session at @DevOpsSummit at 20th Cloud Expo, Dan Florea, Director of Product Management at Tintri, provided a ChatOps demo where you can talk to your storage and manage it from anywhere, through Slack and similar services with Tintri's web services architecture and APIs. Impress your DevOps team with smart and autonomous infrastructure.
"I'm here to leverage my secret sauce, which is using outsourced development and the company that I utilize is delaPlex Software and they've basically allowed me to win Fortune 500 companies," noted Justin Witz, CTO of FRA and PlanTools, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
"We are an IT services solution provider and we sell software to support those solutions. Our focus and key areas are around security, enterprise monitoring, and continuous delivery optimization," noted John Balsavage, President of A&I Solutions, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
SYS-CON Events announced today that Calligo, an innovative cloud service provider offering mid-sized companies the highest levels of data privacy and security, has been named "Bronze Sponsor" of SYS-CON's 21st International Cloud Expo ®, which will take place on Oct 31 - Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Calligo offers unparalleled application performance guarantees, commercial flexibility and a personalised support service from its globally located cloud platforms. Through its four pillars of focus, Calligo delivers a platform that businesses can trust to deliver the high level of service and protection they expect and is lacking in many cloud offerings.
As enterprise cloud becomes the norm, businesses and government programs must address compounded regulatory compliance related to data privacy and information protection. The most recent, Controlled Unclassified Information and the EU’s GDPR have board level implications and companies still struggle with demonstrating due diligence. Developers and DevOps leaders, as part of the pre-planning process and the associated supply chain, could benefit from updating their code libraries and design by incorporating changes.
DevOps at Cloud Expo, taking place October 31 - November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 21st Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time to wait for long development cycles that produce software that is obsolete at launch. DevOps may be disruptive, but it is essential.
Internet of @ThingsExpo, taking place October 31 - November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 21st Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The Internet of Things (IoT) is the most profound change in personal and enterprise IT since the creation of the Worldwide Web more than 20 years ago. All major researchers estimate there will be tens of billions devices - computers, smartphones, tablets, and sensors - connected to the Internet by 2020. This number will continue to grow at a rapid pace for the next several decades. With major technology companies and startups seriously embracing IoT strategies, now is the perfect time to attend @ThingsExpo in Silicon Valley. Learn what is going on, contribute to the discussions, and ensure that your enterprise...
"At the keynote this morning we spoke about the value proposition of Nutanix, of having a DevOps culture and a mindset, and the business outcomes of achieving agility and scale, which everybody here is trying to accomplish," noted Mark Lavi, DevOps Solution Architect at Nutanix, in this SYS-CON.tv interview at @DevOpsSummit at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
DX World EXPO, LLC., a Lighthouse Point, Florida-based startup trade show producer and the creator of "DXWorldEXPO® - Digital Transformation Conference & Expo" has announced its executive management team. The team is headed by Levent Selamoglu, who has been named CEO. "Now is the time for a truly global DX event, to bring together the leading minds from the technology world in a conversation about Digital Transformation," he said in making the announcement.
Kubernetes is an open source system for automating deployment, scaling, and management of containerized applications. Kubernetes was originally built by Google, leveraging years of experience with managing container workloads, and is now a Cloud Native Compute Foundation (CNCF) project. Kubernetes has been widely adopted by the community, supported on all major public and private cloud providers, and is gaining rapid adoption in enterprises. However, Kubernetes may seem intimidating and complex to learn. This is because Kubernetes is more of a toolset than a ready solution. Hence it’s essential to know when and how to apply the appropriate Kubernetes constructs.
SYS-CON Events announced today that DXWorldExpo has been named “Global Sponsor” of SYS-CON's 21st International Cloud Expo, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Digital Transformation is the key issue driving the global enterprise IT business. Digital Transformation is most prominent among Global 2000 enterprises and government institutions.
SYS-CON Events announced today that Datera, that offers a radically new data management architecture, has been named "Exhibitor" of SYS-CON's 21st International Cloud Expo ®, which will take place on Oct 31 - Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Datera is transforming the traditional datacenter model through modern cloud simplicity. The technology industry is at another major inflection point. The rise of mobile, the Internet of Things, data storage and Big Data are challenging the existing design patterns of the Data Center. The increase in complexity of managing legacy systems alongside new systems is beyond the ability of most IT departments. This leads to multiple tiers of storage and high economic costs, during a time in which IT is expected to do more with less.
SYS-CON Events announced today that DXWorldExpo has been named “Global Sponsor” of SYS-CON's 21st International Cloud Expo, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Digital Transformation is the key issue driving the global enterprise IT business. Digital Transformation is most prominent among Global 2000 enterprises and government institutions.
In his opening keynote at 20th Cloud Expo, Michael Maximilien, Research Scientist, Architect, and Engineer at IBM, discussed the full potential of the cloud and social data requires artificial intelligence. By mixing Cloud Foundry and the rich set of Watson services, IBM's Bluemix is the best cloud operating system for enterprises today, providing rapid development and deployment of applications that can take advantage of the rich catalog of Watson services to help drive insights from the vast trove of private and public data available to enterprises.
"I will be talking about ChatOps and ChatOps as a way to solve some problems in the DevOps space," explained Himanshu Chhetri, CTO of Addteq, in this SYS-CON.tv interview at @DevOpsSummit at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
SYS-CON Events announced today that EnterpriseTech has been named “Media Sponsor” of SYS-CON's 21st International Cloud Expo, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. EnterpriseTech is a professional resource for news and intelligence covering the migration of high-end technologies into the enterprise and business-IT industry, with a special focus on high-tech solutions in new product development, workload management, increased efficiency, and maximizing competitive edge.
"We began as LinuxAcademy.com about five years ago as a very small outfit. Since then we've transitioned into more of a DevOps training company - the technologies and the tooling around DevOps," explained Doug Vanderweide, an instructor at Linux Academy, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
DevOps is often described as a combination of technology and culture. Without both, DevOps isn't complete. However, applying the culture to outdated technology is a recipe for disaster; as response times grow and connections between teams are delayed by technology, the culture will die. A Nutanix Enterprise Cloud has many benefits that provide the needed base for a true DevOps paradigm. In their Day 3 Keynote at 20th Cloud Expo, Chris Brown, a Solutions Marketing Manager at Nutanix, and Mark Lavi, a Nutanix DevOps Solution Architect, explored the ways that Nutanix technologies empower teams to react faster than ever before and connect teams in ways that were either too complex or simply impossible with traditional infrastructures.
"NetApp's vision is how we help organizations manage data - delivering the right data in the right place, in the right time, to the people who need it, and doing it agnostic to what the platform is," explained Josh Atwell, Developer Advocate for NetApp, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
SYS-CON Events announced today that Massive Networks, that helps your business operate seamlessly with fast, reliable, and secure internet and network solutions, has been named "Exhibitor" of SYS-CON's 21st International Cloud Expo ®, which will take place on Oct 31 - Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. As a premier telecommunications provider, Massive Networks is headquartered out of Louisville, Colorado. With years of experience under their belt, their team of engineers can navigate the Carrier Ecosystem for your IT team acting as an extension of your business, producing a hassle-free experience.
SYS-CON Events announced today that Cloud Academy named "Bronze Sponsor" of 21st International Cloud Expo which will take place October 31 - November 2, 2017 at the Santa Clara Convention Center in Santa Clara, CA. Cloud Academy is the industry’s most innovative, vendor-neutral cloud technology training platform. Cloud Academy provides continuous learning solutions for individuals and enterprise teams for Amazon Web Services, Microsoft Azure, Google Cloud Platform, and the most popular cloud computing technologies. Get certified, manage the full lifecycle of your cloud-based resources, and build your knowledge based using Cloud Academy’s expert-created content, comprehensive Learning Paths, and innovative Hands-on Labs.
SYS-CON Events announced today that Cloudistics, an on-premises cloud computing company, has been named “Bronze Sponsor” of SYS-CON's 21st International Cloud Expo, which will take place on Oct 31 - Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Cloudistics delivers a complete public cloud experience with composable on-premises infrastructures to medium and large enterprises. Its software-defined technology natively converges network, storage, compute, virtualization, and management into a single platform to drive unprecedented simplicity in the data center. Customers can start with a base infrastructure and scale to multi-site and multi-geo infrastructures with predictable economics and performance.
SYS-CON Events announced today that CHEETAH Training & Innovation will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct. 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. CHEETAH Training & Innovation is a cloud consulting and IT training firm specializing in improving clients cloud strategies and infrastructures for medium to large companies.