Welcome!

@DevOpsSummit Authors: Elizabeth White, XebiaLabs Blog, Liz McMillan, Pat Romanski, Mehdi Daoudi

Related Topics: @DevOpsSummit, Microservices Expo, Containers Expo Blog, Agile Computing, SDN Journal

@DevOpsSummit: Blog Post

Four Essential Hacks for Newbies By @Aruna13 | @DevOpsSummit [#DevOps]

So congratulations, somehow you've managed to wangle your way onto DevOps Summit at Cloud Expo

Four Essential Cultural Hacks for DevOps Newbies

So congratulations, somehow you've managed to wangle your way onto one of the many DevOps conferences being held around the world. Why not you might say? DevOps is not only hot it's the approach many enterprises are now exploring as the means to help accelerate the delivery of high quality software.  And with 2014 marking the 5th year for DevOps, maybe that's double cause for celebration; you're once again hooked on an new exciting trend (well newish) and its tailor made for your organization, right?

Now you're ready to rock and roll; eager to impress your boss, colleagues (and really anyone who cares listen) on how DevOps is the next best thing for IT and the business since sliced bread. And, just like any five year old, you're ready to charm your way into conversations; using funky terms like anti-fragile, anti-patterns, feedback loops, learning from failure, Lean IT, Kanban boards and continuous delivery.

But there's a problem. Back at castle enterprise you hit a brick wall. Perhaps folks will politely listen, but you really suspect that they're just paying lip-service to your fresh-faced ideas. Worse still some of your suggestions are greeted with stony silence or gasps of incredulity, or in extreme cases (and just like many five year olds) you're scolded and admonished for your new found dash. So it's off to the micro-management naughty room or back to putting covers on your TPS reports (ala Office Space) - how dare you question a culture based on "when it's not broken, we don't fix it."

So with your youthful hand firmly slapped for daring to approach the parental enterprise cultural cookie jar, is there really anything you can do to infuse the organization with a DevOps vision?

Perhaps, but it won't be easy. Organizational culture and workforce transformation are major initiatives usually mandated and driven from the very top, meaning there's probably no immediate magic pill. Especially if your enterprise structure is swamped with senior managers whose job titles should really reflect the atmosphere of friction prevailing within the organization - like VP of Insidious Bureaucracy or Senior Director of B.O.G.S. (Blaming the Other Guy and Saving the Day).

But rather than immediately throwing a tantrum, collecting your toys and leaving the organization, what practical steps can you take and what should you avoid when trying to endear the value of DevOps upon the business?

Here are four examples, which like those in early development are based on taking small but important steps:

Speak slowly and take that food out of your mouth - Ok, so you know lots of DevOps, Lean and Agile terms, like Value Stream analysis, cycle times, retrospective and continuous improvement. You might even be bold enough to "Genba walk" your way into another team's processes; pointing out all the wasteful activities and casually proposing some practical improvements. Of course this might be fine if your language and actions represent standard vernacular of the business (e.g. lean manufacturing), or if agile is used in development - but be careful.

Terms like Minimum Viable Product, Failing Fast and Technical Debt might connote something really bad and unpalatable to business users, so my advice is to be prepared moderate all the DevOps jargon by demonstrating value with user-centric stories.

You show me yours and I'll show you mine - we're taught to share our toys at an early age, so why do we crave ownership of the toys in the workplace - toolsets? Sadly, some have been architected that way to singularly support functional silos and technology fiefdoms. Now, however, tools and methods are being designed to support and stimulate cross-functional collaboration and feedback. Like for example modern application performance management, which when established within non-functional testing can help development meet both speed and quality objectives.

Hold some parties and play nice - you don't have to wait for the next DevOps conference to convince like-minded colleagues on the value of DevOps - you can start your own. With a smattering of management sponsorship you can perhaps develop internal mini-conferences or cross-team hacks. Failing that if you work in operations go ahead and crash the next agile stand-up meeting or retrospective. Remember too you'll most likely work in a "multi-cultural" setting, so don't decry any established best practices like ITIL, COBIT, CMMI and balanced scorecard. At best you'll just tick off a number of folks and at worst you'll be on your way to establishing a separate, siloed thought practice - that's an anti-pattern and not what you should be striving for - collaboration and co-existence.

Show off all those awesome gold stars - it's easy to get carried away with impressive sounding metrics like time-to-value and market share, but I'd caution anyone against initially setting your goals too high. A better approach is to look for performance indicators that drive change and incentivise behaviors, especially those that can be shared across teams. These can include metrics to demonstrate service quality (e.g. deployment success rates), service velocity (e.g. deployment frequency/cycle times), and customer value (e.g. response times, lead times and netpromoter scores).

Once you've had some wins don't rest on your laurels. Start tracking immediately to demonstrate the value of DevOps behaviors, tools and processes, never forgetting to share the credit and celebrate any successes, however minor they might be.

Influencing organizational culture is a tough nut to track, but not impossible since it's based on sets of behaviour -- which can be influenced. This may start with small baby steps in collaboration and DevOps style experiments or with executive sponsorship. Never forget, however, that there will be setbacks, so start honing the next "C" word in your DevOps dictionary - Courage!

More Stories By Aruna Ravichandran

Aruna Ravichandran has over 20 years of experience in building and marketing products in various markets such as IT Operations Management (APM, Infrastructure management, Service Management, Cloud Management, Analytics, Log Management, and Data Center Infrastructure Management), Continuous Delivery, Test Automation, Security and SDN. In her current role, she leads the product and solutions marketing, strategy, market segmentation, messaging, positioning, competitive and sales enablement across CA's DevOps portfolio.

Prior to CA, Aruna worked at Juniper Networks and Hewlett Packard where-in she led executive leadership roles in marketing and engineering.

Aruna is co-author of the book, "DevOps for Digital Leaders", which was published in 2016 and was named one of Top 100 The Most Influential Women in Silicon Valley by the San Jose Business Journal as well as 2016 Most Powerful and Influential Woman Award by the National Diversity Council.

Aruna holds a Masters in Computer Engineering and a MBA from Santa Clara University.

@DevOpsSummit Stories
In IT, we sometimes coin terms for things before we know exactly what they are and how they’ll be used. The resulting terms may capture a common set of aspirations and goals – as “cloud” did broadly for on-demand, self-service, and flexible computing. But such a term can also lump together diverse and even competing practices, technologies, and priorities to the point where important distinctions are glossed over and lost.
Most companies are adopting or evaluating container technology - Docker in particular - to speed up application deployment, drive down cost, ease management and make application delivery more flexible overall. As with most new architectures, this dream takes a lot of work to become a reality. Even when you do get your application componentized enough and packaged properly, there are still challenges for DevOps teams to making the shift to continuous delivery and achieving that reduction in cost and increase in speed.
Enterprise architects are increasingly adopting multi-cloud strategies as they seek to utilize existing data center assets, leverage the advantages of cloud computing and avoid cloud vendor lock-in. This requires a globally aware traffic management strategy that can monitor infrastructure health across data centers and end-user experience globally, while responding to control changes and system specification at the speed of today’s DevOps teams. In his session at 20th Cloud Expo, Josh Gray, Chief Architect at Cedexis, covered strategies for orchestrating global traffic achieving the highest-quality end-user experience while spanning multiple clouds and data centers and reacting at the velocity of modern development teams.
"At the keynote this morning we spoke about the value proposition of Nutanix, of having a DevOps culture and a mindset, and the business outcomes of achieving agility and scale, which everybody here is trying to accomplish," noted Mark Lavi, DevOps Solution Architect at Nutanix, in this SYS-CON.tv interview at @DevOpsSummit at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
In his session at 20th Cloud Expo, Mike Johnston, an infrastructure engineer at Supergiant.io, discussed how to use Kubernetes to set up a SaaS infrastructure for your business. Mike Johnston is an infrastructure engineer at Supergiant.io with over 12 years of experience designing, deploying, and maintaining server and workstation infrastructure at all scales. He has experience with brick and mortar data centers as well as cloud providers like Digital Ocean, Amazon Web Services, and Rackspace. His expertise is in automating deployment, management, and problem resolution in these environments, allowing his teams to run large transactional applications with high availability and the speed the consumer demands.
DevOps is under attack because developers don’t want to mess with infrastructure. They will happily own their code into production, but want to use platforms instead of raw automation. That’s changing the landscape that we understand as DevOps with both architecture concepts (CloudNative) and process redefinition (SRE). Rob Hirschfeld’s recent work in Kubernetes operations has led to the conclusion that containers and related platforms have changed the way we should be thinking about DevOps and controlling infrastructure. The rise of Site Reliability Engineering (SRE) is part of that redefinition of operations vs development roles in organizations.
SYS-CON Events announced today that Massive Networks will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Massive Networks mission is simple. To help your business operate seamlessly with fast, reliable, and secure internet and network solutions. Improve your customer's experience with outstanding connections to your cloud.
All organizations that did not originate this moment have a pre-existing culture as well as legacy technology and processes that can be more or less amenable to DevOps implementation. That organizational culture is influenced by the personalities and management styles of Executive Management, the wider culture in which the organization is situated, and the personalities of key team members at all levels of the organization. This culture and entrenched interests usually throw a wrench in the works because of misaligned incentives.
SYS-CON Events announced today that Datera, that offers a radically new data management architecture, has been named "Exhibitor" of SYS-CON's 21st International Cloud Expo ®, which will take place on Oct 31 - Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Datera is transforming the traditional datacenter model through modern cloud simplicity. The technology industry is at another major inflection point. The rise of mobile, the Internet of Things, data storage and Big Data are challenging the existing design patterns of the Data Center. The increase in complexity of managing legacy systems alongside new systems is beyond the ability of most IT departments. This leads to multiple tiers of storage and high economic costs, during a time in which IT is expected to do more with less.
Given the popularity of the containers, further investment in the telco/cable industry is needed to transition existing VM-based solutions to containerized cloud native deployments. The networking architecture of the solution isolates the network traffic into different network planes (e.g., management, control, and media). This naturally makes support for multiple interfaces in container orchestration engines an indispensable requirement.
As many know, the first generation of Cloud Management Platform (CMP) solutions were designed for managing virtual infrastructure (IaaS) and traditional applications. But that’s no longer enough to satisfy evolving and complex business requirements. In his session at 21st Cloud Expo, Scott Davis, Embotics CTO, will explore how next-generation CMPs ensure organizations can manage cloud-native and microservice-based application architectures, while also facilitating agile DevOps methodology. He will explain how automation, orchestration and governance are fundamental to managing today’s hybrid cloud environments and are critical for digital businesses to deliver services faster, with better user experience and higher quality, all while saving money.
SYS-CON Events announced today that CA Technologies has been named "Platinum Sponsor" of SYS-CON's 21st International Cloud Expo®, which will take place October 31-November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. CA Technologies helps customers succeed in a future where every business - from apparel to energy - is being rewritten by software. From planning to development to management to security, CA creates software that fuels transformation for companies in the application economy. With CA software at the center of their IT strategy, organizations can leverage the technology that changes the way we live - from the data center to the mobile device. CA's software and solutions help customers thrive in the new application economy by delivering the means to deploy, monitor and secure their applications and infrastructure.
While some vendors scramble to create and sell you a fancy solution for monitoring your spanking new Amazon Lambdas, hear how you can do it on the cheap using just built-in Java APIs yourself. By exploiting a little-known fact that Lambdas aren’t exactly single-threaded, you can effectively identify hot spots in your serverless code. In his session at @DevOpsSummit at 21st Cloud Expo, Dave Martin, Product owner at CA Technologies, will give a live demonstration and code walkthrough, showing how to overcome the challenges of monitoring S3 and RDS. This presentation will provide an overview of necessary Amazon Lambda concepts and discus how to integrate the monitoring data with other tools.
SYS-CON Events announced today that CA Technologies has been named “Platinum Sponsor” of SYS-CON's 21st International Cloud Expo®, which will take place October 31-November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. CA Technologies helps customers succeed in a future where every business – from apparel to energy – is being rewritten by software. From planning to development to management to security, CA creates software that fuels transformation for companies in the application economy.
Internet of @ThingsExpo, taking place October 31 - November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 21st Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The Internet of Things (IoT) is the most profound change in personal and enterprise IT since the creation of the Worldwide Web more than 20 years ago. All major researchers estimate there will be tens of billions devices - computers, smartphones, tablets, and sensors - connected to the Internet by 2020. This number will continue to grow at a rapid pace for the next several decades. With major technology companies and startups seriously embracing IoT strategies, now is the perfect time to attend @ThingsExpo in Silicon Valley. Learn what is going on, contribute to the discussions, and ensure that your enterprise...
As more and more companies are making the shift from on-premises to public cloud, the standard approach to DevOps is evolving. From encryption, compliance and regulations like GDPR, security in the cloud has become a hot topic. Many DevOps-focused companies have hired dedicated staff to fulfill these requirements, often creating further siloes, complexity and cost. This session aims to highlight existing DevOps cultural approaches, tooling and how security can be wrapped in every facet of the build and release cycle and how to get sales and customer facing resources wrapped in.
SYS-CON Events announced today that Calligo has been named “Bronze Sponsor” of SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Calligo is an innovative cloud service provider offering mid-sized companies the highest levels of data privacy. Calligo offers unparalleled application performance guarantees, commercial flexibility and a personalized support service from its globally located cloud platforms. Through its four pillars of focus, Calligo delivers a platform that businesses can trust to deliver the high level of service and protection they expect and is lacking in many cloud offerings.
SYS-CON Events announced today that Elastifile will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 - Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Elastifile Cloud File System (ECFS) is software-defined data infrastructure designed for seamless and efficient management of dynamic workloads across heterogeneous environments. Elastifile provides the architecture needed to optimize your hybrid cloud environment, by facilitating efficient data access across cloud and on-premises boundaries - with all the advantages of public IaaS everywhere.
As DevOps methodologies expand their reach across the enterprise, organizations face the daunting challenge of adapting related cloud strategies to ensure optimal alignment, from managing complexity to ensuring proper governance. How can culture, automation, legacy apps and even budget be reexamined to enable this ongoing shift within the modern software factory?
SYS-CON Events announced today that Cloudistics, an on-premises cloud computing company, has been named “Bronze Sponsor” of SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Launched in 2016, Cloudistics helps anyone bring the power of the cloud to the data center in an easy-to-use, on- premises cloud platform that automatically provides high performance resources for all types of applications: Docker, Splunk, Hadoop, Citrix® VDI, and many other high performance workloads. With no onsite controllers to install or maintain, it’s easy to scale across a large site or multiple locations – all from a single, centralized dashboard.
With Cloud Foundry you can easily deploy and use apps utilizing websocket technology, but not everybody realizes that scaling them out is not that trivial. In his session at 21st Cloud Expo, Roman Swoszowski, CTO and VP, Cloud Foundry Services, at Grape Up, will show you an example of how to deal with this issue. He will demonstrate a cloud-native Spring Boot app running in Cloud Foundry and communicating with clients over websocket protocol that can be easily scaled horizontally and coordinate communication between multiple instances by using an additional message broker.
@DevOpsSummit at Cloud Expo taking place Oct 31 - Nov 2, 2017, at the Santa Clara Convention Center, Santa Clara, CA, is co-located with the 21st International Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time to wait for long development cycles that produce software that is obsolete at launch. DevOps may be disruptive, but it is essential.
SYS-CON Events announced today that Golden Gate University will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Since 1901, non-profit Golden Gate University (GGU) has been helping adults achieve their professional goals by providing high quality, practice-based undergraduate and graduate educational programs in law, taxation, business and related professions. Many of its courses are taught by faculty actively working in their field of expertise, providing students with skills that can be applied immediately. The new MS in Business Analytics, like most of its programs, is available fully online or in-person in downtown SF.
SYS-CON Events announced today that Golden Gate University will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Since 1901, non-profit Golden Gate University (GGU) has been helping adults achieve their professional goals by providing high quality, practice-based undergraduate and graduate educational programs in law, taxation, business and related professions. Many of its courses are taught by faculty actively working in their field of expertise, providing students with skills that can be applied immediately. The new MS in Business Analytics, like most of its programs, is available fully online or in-person in downtown SF.
DevOps at Cloud Expo, taking place October 31 - November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 21st Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time to wait for long development cycles that produce software that is obsolete at launch. DevOps may be disruptive, but it is essential.