@DevOpsSummit Authors: Yeshim Deniz, Zakia Bouachraoui, Pat Romanski, Liz McMillan, Elizabeth White

Related Topics: @DevOpsSummit, Microservices Expo, @CloudExpo

@DevOpsSummit: Blog Feed Post

Jez Humble on High IT Performance Bt @Skytap | @DevOpsSummit [#DevOps]

Jez lists the following must-haves for anyone looking to consistently guarantee a high level of IT performance

​No Crystal Ball Needed: Jez Humble Shares Trick to Predicting High IT Performance

It didn’t hit me until after a second viewing of Jez Humble’s recent webinar with Perforce that his ways to predict high IT performance aren’t just a neat party trick; they’re absolutely essential. The days of bugs making it into production, distrust between departments, and delayed fixes and releases are becoming a thing of the past, at least among “high performers” of the world.

And as the complexity of software grows year after year, being able to accurately predict success may be the only way to actually achieve it.

Jez lists the following must-haves for anyone looking to consistently guarantee a high level of IT performance:

  • Peer-reviewed change approval process
  • Version control everything
  • Proactive monitoring
  • High-trust organizational culture
  • Win-win relationship between Dev and Ops

After being able to check off the above items, Jez gives IT a list of ways that high performance can be measured in-play. This allows IT to not just be able to validate their predictions, but to ensure that they’re on the correct path to aligning themselves with current business objectives, and removing the bottlenecks and inefficiencies that have plagued the SDLC for too long.

I won’t share everything from the webinar; it’s really worth watching on your own, as Jez tells the story far better than I do. But one of the most effective ways to measure performance that you may have heard Jez, Gene Kim, or others speak to in the past is that around “lead time.”

Jez suggests that IT ask themselves:

  • How quickly can we restore service?
  • How quickly can we get a critical fix to users?
  • How quickly can I validate if a feature is valuable?

I had a question of my own for Jez that I was lucky enough to have answered during the Q&A period. I asked, if he felt that dev/test environment availability was ultimately just as important as the availability of an application as a whole and Jez answered:

Yes. The key quote in Continuous Delivery is, “If it hurts, bring the pain forward. If you find an error in production, test it daily to find that error earlier, and more often. Make your architecture more simple, easy to deploy, easy to test, and able to be validated earlier in the process.

Of course the ideal time to ask (and to be able to answer) Jez’s questions is long before service goes down, a critical fix is needed, or a feature is released.

Whether you can confidently answer those questions or not should give you a pretty solid performance prediction of your own.

Need further proof that on-demand access to complex dev/test environments result in highly productive IT ops, development, and QA departments? Take advantage of this complimentary download of the voke Market Snapshot Report: Virtual & Cloud-based Labs

Read the original blog entry...

More Stories By Skytap Blog

Author: Noel Wurst is the managing content editor at Skytap. Skytap provides SaaS-based dev/test environments to the enterprise. Skytap solution removes the inefficiencies and constraints that companies have within their software development lifecycle. As a result, customers release better software faster. In this blog, we publish engaging, thought provoking stories that revolve around agile enterprise applications and cloud-based development and testing.

@DevOpsSummit Stories
Dion Hinchcliffe is an internationally recognized digital expert, bestselling book author, frequent keynote speaker, analyst, futurist, and transformation expert based in Washington, DC. He is currently Chief Strategy Officer at the industry-leading digital strategy and online community solutions firm, 7Summits.
Addteq is a leader in providing business solutions to Enterprise clients. Addteq has been in the business for more than 10 years. Through the use of DevOps automation, Addteq strives on creating innovative solutions to solve business processes. Clients depend on Addteq to modernize the software delivery process by providing Atlassian solutions, create custom add-ons, conduct training, offer hosting, perform DevOps services, and provide overall support services.
Contino is a global technical consultancy that helps highly-regulated enterprises transform faster, modernizing their way of working through DevOps and cloud computing. They focus on building capability and assisting our clients to in-source strategic technology capability so they get to market quickly and build their own innovation engine.
The standardization of container runtimes and images has sparked the creation of an almost overwhelming number of new open source projects that build on and otherwise work with these specifications. Of course, there's Kubernetes, which orchestrates and manages collections of containers. It was one of the first and best-known examples of projects that make containers truly useful for production use. However, more recently, the container ecosystem has truly exploded. A service mesh like Istio addresses many of the challenges faced by developers and operators as monolithic applications transition towards a distributed microservice architecture. A tracing tool like Jaeger analyzes what's happening as a transaction moves through a distributed system. Monitoring software like Prometheus captures time-series events for real-time alerting and other uses. Grafeas and Kritis provide security polic...
DevOpsSUMMIT at CloudEXPO will expand the DevOps community, enable a wide sharing of knowledge, and educate delegates and technology providers alike. Recent research has shown that DevOps dramatically reduces development time, the amount of enterprise IT professionals put out fires, and support time generally. Time spent on infrastructure development is significantly increased, and DevOps practitioners report more software releases and higher quality. Sponsors of DevOpsSUMMIT at CloudEXPO will benefit from unmatched branding, profile building and lead generation opportunities.