Welcome!

@DevOpsSummit Authors: Yeshim Deniz, Liz McMillan, Elizabeth White, Pat Romanski, Mehdi Daoudi

Related Topics: @DevOpsSummit, Linux Containers, Containers Expo Blog

@DevOpsSummit: Article

Dev and Ops Continue to Revisit Their Roles in the Enterprise in 2017 | @DevOpsSummit #IoT #M2M #API #DevOps

If there are two departments that have undergone huge changes in recent years, it’s development and operations

Dev and Ops Continue to Revisit Their Roles in the Enterprise in 2017
By Justin Vaughan-Brown

If there are two departments that have undergone huge changes in recent years, it's development and operations, and 2017 looks likely to see this trend continue. What's on the horizon for the often dev-centric DevOps teams and operations in particular?

A test of faith for DevOps
According to Gartner Research, DevOps is at the peak of inflated expectations and staring at the trough of disillusionment? Is this correct? During the Gartner Data Center London event last month, it was revealed that 38% of Gartner Circle members stated that they were already using DevOps today but equally, as presented at the aforementioned event, Gartner conferences witnessed 87% of attendees stating that DevOps has not delivered the benefits they were expecting. "Changing the behaviors and culture are fundamental to the success of a bimodal IT approach. We estimate that, by 2018, 90 percent of I&O organizations attempting to use DevOps without specifically addressing their cultural foundations will fail," according to Gartner Research Director Ian Head. So, a lot of buzz surrounds the topic, which at my count earlier this month returned nearly 17.5 million search results.

Making the move to a DevOps approach is not for the faint-hearted or easily discouraged. It takes persistence, belief, and superior internal sales skills to lead others on the journey. The good news is there is now a critical mass of enterprises who have made the move and are experiencing significant benefits. It just needs a tactical approach to advocate and oversee change in the face of opposition, momentum-sapping inertia, or difficulty adapting. In doing so, initial wins can be achieved, upon which further initiatives can be built.

An equal partner with the business
As DevOps makes its impact (high-performing IT organizations deploy 200 times more frequently than low performers, with 2,555 times faster lead times for example), the relationship between IT and the business becomes intrinsically interlinked. The capabilities which deliver better quality, more robust applications faster, and with less waste open up significant potential for new customer offerings, improved customer relationships, and time-to-market. In short, DevOps adoption can mean a critical competitive edge. The decision around what to build, when to release it, and when to update it should be the result of an ongoing peer to peer dialogue between tech and business leads. In parallel, IT teams overall need to position themselves as enablers of transformation, not inhibitors.

Organizational change
A few years ago, any DevOps introduction would almost inevitably include a classic "silo" picture of the dev team on one side and the ops folks on the other (and yes, I was one of those offenders). This situation is evolving now as new roles that blur this division emerge such as DevOps Engineer, Site Reliability Engineer, and Cloud Architect. They don't sit easily 100% in one camp or another and possess hybrid skills that can prove a real asset in delivering robust, scalable, and rapidly deployable applications. Expect new structures to emerge that resemble a flotilla of speedboats rather than an ocean liner in terms of ability to respond to changing demands.

No metric blind spots
In an increasingly data-driven world, the complexity of today's applications should not be an excuse for the unavailability of insights into how they are performing. Whether or not an organization has chosen public, private, or hybrid cloud, experimenting with microservices or embracing the potential of containers, rich, detailed, yet easy to understand metrics around every aspect should be at hand in real-time.

IoT and DevOps: a brave new world
The IoT topic has been around for several years, but 2017 could be the inflection point. Gartner Research estimates that by 2020, more than half of major new business processes and systems will incorporate some element of the Internet of Things. While wearables may have the consumer eye, industrial IoT usage dwarfs that in consumer markets. As a counterpoint to industries that have led in digital transformation (retail, banking, and telecommunications), the heaviest IoT users are likely to be in oil, gas, utilities, and manufacturing industries, according to a global survey released March 3 by Gartner. No sector is immune to the need to review and evolve its application development approaches. In parallel, the DevOps relationship to IoT is an interesting one, particularly around the end user experience (it's a myriad of small devices now, not a tablet or smartphone) and security (think public wifi issues) to name but a few. Expect more DevOps teams to work on applications with an IoT use case and go through a major learning curve.

DevOps and its relationship with data
It's not just big data, all data, including databases themselves (which came up often at AppSphere 2016 as a cause for latency and downtime) that will matter. From the rise of the role of data scientist to the explosion of IoT data, DevOps teams cannot ignore this all too important area, and need a POV regarding how it should be managed. One particularly interesting area will be the increased use of business algorithms, with a lot of the data needed to build these held within the remit of IT operations teams. Machine learning APIs can have a significant role here, as they help developers to apply machine learning to a dataset enabling predictive features to be added to the applications they are building. One example of this is Google Prediction API, a cloud-based machine learning and pattern matching tool. It helps with the upsell of opportunity analysis, provides details of customer sentiment and churn analysis, and detects spam, among many other features. Stephen Thair of DevOpsGuys has a written a solid exploratory piece on this topic, which may not be as hot as containers, but is still an essential consideration. Data Ops experts share a related goal (faster time-to-market) and DevOps centric organizations would be wise to have a line of communication between the two teams.

Security
This subject could be a blog all on its own. How can DevOps work more closely with security teams as data breaches threaten to damage a brand as much as a slow responding app? What can DevOps do to ensure applications are built with security in mind from day one? How can anomalies or outliers in business transactions provide an early warning system to fraud? The potential for APM insights to assist in fraud detection is an interesting use case which PayU, one of our customers, raised in their presentation at AppSphere 2016. Look out for more data breach headlines in 2017, though maybe not at the scale of the recently announced Yahoo hack, which is understood to have involved one billion accounts.

But what about operations, specifically? In some ways, the less prominent player in DevOps adoption, ops teams are perhaps more likely to undergo even greater changes than their dev counterparts in 2017.

Move from being a cost center to an innovation hub
Enterprise technology spending in 2017 is set to rise 3%, with $3.5 trillion on technology expected to be invested, according to Gartner Research. Yet within this environment, operations leads will still need to pivot from being seen as an area that risks being cut year-on-year to one that helps build the business and is in step with its goals. This requires many behavioral shifts - from running a tight ship to being a negotiator and intermediary between multiple cloud, software, and infrastructure vendors, and lines of business themselves. The ability to market one's team and its contributions becomes almost as important as deep technical knowledge when pursuing investment. The established focus on being the data center guardian and only objectivized on stability has to shift towards accepting that the I&O has to be anti-fragile, rather than simply unchanging. This will take a fine balance between calculated gambles on new approaches and technologies, and acceptance of the fact that, as Ian Head of Gartner Research pointed out, a small amount of risk has to be accepted as it is impossible to innovate otherwise.

No ops team is an island
Having just misquoted John Donne, those in operations whose field of vision will need to accept they will both lose and gain going forward. As Gartner Research pointed out at the Data Center Summit, the environment has been their world view - but as the organization expands, the number of things that are touched expands, but ultimately controls less. This means the creation of flexible and agile networks and ecosystems become ever more important, with the innate capability to scale and roll-back investment areas as the business demands. This requires an astute ambassador with a business-savvy mind, building agility into the I&O mindset, rather than a rigid enforcer who views change with suspicion.

Customer experience is key
As DevOps delivers an improved customer experience, there is potential for more insights as to exactly what the end user sees and interacts with, bringing development in particular closer to understanding exactly whether what they have built works, or doesn't, with its target audience. At AppDynamics, we have seen how end user monitoring of experiences across mobile, tablet, and PC platforms and devices, for example, is essential for understanding how, when, and where customers are engaging with an application. This has been critical in preventing a degradation in response times ahead of impacting customers and the company's reputation.

The skills gap
How do enterprises build and nurture teams that are equipped for the digital business platform? Relying on rockstars and contractors are short-term fixes. How can the classic Gartner Research I&O employees working on predominantly Mode 1 refresh their skill sets and feel part of the "new way"? How can up and coming young talent be attracted not just by salaries, but a culture where they feel valued and listened to? DevOps can't be just for the rockstars and stellar contractors - buy-in needs to come from colleagues who see the move as inclusive and non-elitist. There are many external consultancies who can provide some excellent stewardship and direction in the tricky subject of enterprise DevOps, but the best ones are those who teach others how to fish, pair up, and coach them - rather than treating knowledge transfer as an inhibitor to additional consulting fees.

If there is one standout theme for 2017, it's the overwhelming need to revisit how dev and ops view their role in the organization, how they contribute value, their scope of responsibility, and the new mindsets needed to thrive in an ultra-high velocity world. In the words of Stephen Covey, continually "sharpen the saw".

Be hungry to learn, question perceived wisdom if it doesn't fit with evolving demands, and remain open to trying new approaches without fear of failure inhibiting new platform initiatives, onboarding technology partners, and being objectivized on more outcome-based metrics.

Learn More
Download the eBook, 10 Things Your CIO Should Know About DevOps.

The post Dev and Ops Continue to Revisit Their Roles in the Enterprise in 2017 appeared first on Application Performance Monitoring Blog | AppDynamics.

More Stories By Jyoti Bansal

In high-production environments where release cycles are measured in hours or minutes — not days or weeks — there's little room for mistakes and no room for confusion. Everyone has to understand what's happening, in real time, and have the means to do whatever is necessary to keep applications up and running optimally.

DevOps is a high-stakes world, but done well, it delivers the agility and performance to significantly impact business competitiveness.

@DevOpsSummit Stories
SYS-CON Events announced today that DXWorldExpo has been named “Global Sponsor” of SYS-CON's 21st International Cloud Expo, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Digital Transformation is the key issue driving the global enterprise IT business. Digital Transformation is most prominent among Global 2000 enterprises and government institutions.
SYS-CON Events announced today that Datera, that offers a radically new data management architecture, has been named "Exhibitor" of SYS-CON's 21st International Cloud Expo ®, which will take place on Oct 31 - Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Datera is transforming the traditional datacenter model through modern cloud simplicity. The technology industry is at another major inflection point. The rise of mobile, the Internet of Things, data storage and Big Data are challenging the existing design patterns of the Data Center. The increase in complexity of managing legacy systems alongside new systems is beyond the ability of most IT departments. This leads to multiple tiers of storage and high economic costs, during a time in which IT is expected to do more with less.
Kubernetes is an open source system for automating deployment, scaling, and management of containerized applications. Kubernetes was originally built by Google, leveraging years of experience with managing container workloads, and is now a Cloud Native Compute Foundation (CNCF) project. Kubernetes has been widely adopted by the community, supported on all major public and private cloud providers, and is gaining rapid adoption in enterprises. However, Kubernetes may seem intimidating and complex to learn. This is because Kubernetes is more of a toolset than a ready solution. Hence it’s essential to know when and how to apply the appropriate Kubernetes constructs.
"I think DevOps is now a rambunctious teenager – it’s starting to get a mind of its own, wanting to get its own things but it still needs some adult supervision," explained Thomas Hooker, VP of marketing at CollabNet, in this SYS-CON.tv interview at DevOps Summit at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
Your homes and cars can be automated and self-serviced. Why can't your storage? From simply asking questions to analyze and troubleshoot your infrastructure, to provisioning storage with snapshots, recovery and replication, your wildest sci-fi dream has come true. In his session at @DevOpsSummit at 20th Cloud Expo, Dan Florea, Director of Product Management at Tintri, provided a ChatOps demo where you can talk to your storage and manage it from anywhere, through Slack and similar services with Tintri's web services architecture and APIs. Impress your DevOps team with smart and autonomous infrastructure.
"At the keynote this morning we spoke about the value proposition of Nutanix, of having a DevOps culture and a mindset, and the business outcomes of achieving agility and scale, which everybody here is trying to accomplish," noted Mark Lavi, DevOps Solution Architect at Nutanix, in this SYS-CON.tv interview at @DevOpsSummit at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
"We are an IT services solution provider and we sell software to support those solutions. Our focus and key areas are around security, enterprise monitoring, and continuous delivery optimization," noted John Balsavage, President of A&I Solutions, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
SYS-CON Events announced today that Calligo, an innovative cloud service provider offering mid-sized companies the highest levels of data privacy and security, has been named "Bronze Sponsor" of SYS-CON's 21st International Cloud Expo ®, which will take place on Oct 31 - Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Calligo offers unparalleled application performance guarantees, commercial flexibility and a personalised support service from its globally located cloud platforms. Through its four pillars of focus, Calligo delivers a platform that businesses can trust to deliver the high level of service and protection they expect and is lacking in many cloud offerings.
DevOps at Cloud Expo, taking place October 31 - November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 21st Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time to wait for long development cycles that produce software that is obsolete at launch. DevOps may be disruptive, but it is essential.
Internet of @ThingsExpo, taking place October 31 - November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 21st Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The Internet of Things (IoT) is the most profound change in personal and enterprise IT since the creation of the Worldwide Web more than 20 years ago. All major researchers estimate there will be tens of billions devices - computers, smartphones, tablets, and sensors - connected to the Internet by 2020. This number will continue to grow at a rapid pace for the next several decades. With major technology companies and startups seriously embracing IoT strategies, now is the perfect time to attend @ThingsExpo in Silicon Valley. Learn what is going on, contribute to the discussions, and ensure that your enterprise...
"With Digital Experience Monitoring what used to be a simple visit to a web page has exploded into app on phones, data from social media feeds, competitive benchmarking - these are all components that are only available because of some type of digital asset," explained Leo Vasiliou, Director of Web Performance Engineering at Catchpoint Systems, in this SYS-CON.tv interview at DevOps Summit at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
As enterprise cloud becomes the norm, businesses and government programs must address compounded regulatory compliance related to data privacy and information protection. The most recent, Controlled Unclassified Information and the EU’s GDPR have board level implications and companies still struggle with demonstrating due diligence. Developers and DevOps leaders, as part of the pre-planning process and the associated supply chain, could benefit from updating their code libraries and design by incorporating changes.
"I'm here to leverage my secret sauce, which is using outsourced development and the company that I utilize is delaPlex Software and they've basically allowed me to win Fortune 500 companies," noted Justin Witz, CTO of FRA and PlanTools, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
DX World EXPO, LLC., a Lighthouse Point, Florida-based startup trade show producer and the creator of "DXWorldEXPO® - Digital Transformation Conference & Expo" has announced its executive management team. The team is headed by Levent Selamoglu, who has been named CEO. "Now is the time for a truly global DX event, to bring together the leading minds from the technology world in a conversation about Digital Transformation," he said in making the announcement.
SYS-CON Events announced today that DXWorldExpo has been named “Global Sponsor” of SYS-CON's 21st International Cloud Expo, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Digital Transformation is the key issue driving the global enterprise IT business. Digital Transformation is most prominent among Global 2000 enterprises and government institutions.
In his opening keynote at 20th Cloud Expo, Michael Maximilien, Research Scientist, Architect, and Engineer at IBM, discussed the full potential of the cloud and social data requires artificial intelligence. By mixing Cloud Foundry and the rich set of Watson services, IBM's Bluemix is the best cloud operating system for enterprises today, providing rapid development and deployment of applications that can take advantage of the rich catalog of Watson services to help drive insights from the vast trove of private and public data available to enterprises.
"I will be talking about ChatOps and ChatOps as a way to solve some problems in the DevOps space," explained Himanshu Chhetri, CTO of Addteq, in this SYS-CON.tv interview at @DevOpsSummit at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
SYS-CON Events announced today that EnterpriseTech has been named “Media Sponsor” of SYS-CON's 21st International Cloud Expo, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. EnterpriseTech is a professional resource for news and intelligence covering the migration of high-end technologies into the enterprise and business-IT industry, with a special focus on high-tech solutions in new product development, workload management, increased efficiency, and maximizing competitive edge.
"We began as LinuxAcademy.com about five years ago as a very small outfit. Since then we've transitioned into more of a DevOps training company - the technologies and the tooling around DevOps," explained Doug Vanderweide, an instructor at Linux Academy, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
DevOps is often described as a combination of technology and culture. Without both, DevOps isn't complete. However, applying the culture to outdated technology is a recipe for disaster; as response times grow and connections between teams are delayed by technology, the culture will die. A Nutanix Enterprise Cloud has many benefits that provide the needed base for a true DevOps paradigm. In their Day 3 Keynote at 20th Cloud Expo, Chris Brown, a Solutions Marketing Manager at Nutanix, and Mark Lavi, a Nutanix DevOps Solution Architect, explored the ways that Nutanix technologies empower teams to react faster than ever before and connect teams in ways that were either too complex or simply impossible with traditional infrastructures.
"NetApp's vision is how we help organizations manage data - delivering the right data in the right place, in the right time, to the people who need it, and doing it agnostic to what the platform is," explained Josh Atwell, Developer Advocate for NetApp, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
SYS-CON Events announced today that Massive Networks, that helps your business operate seamlessly with fast, reliable, and secure internet and network solutions, has been named "Exhibitor" of SYS-CON's 21st International Cloud Expo ®, which will take place on Oct 31 - Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. As a premier telecommunications provider, Massive Networks is headquartered out of Louisville, Colorado. With years of experience under their belt, their team of engineers can navigate the Carrier Ecosystem for your IT team acting as an extension of your business, producing a hassle-free experience.
SYS-CON Events announced today that Cloud Academy named "Bronze Sponsor" of 21st International Cloud Expo which will take place October 31 - November 2, 2017 at the Santa Clara Convention Center in Santa Clara, CA. Cloud Academy is the industry’s most innovative, vendor-neutral cloud technology training platform. Cloud Academy provides continuous learning solutions for individuals and enterprise teams for Amazon Web Services, Microsoft Azure, Google Cloud Platform, and the most popular cloud computing technologies. Get certified, manage the full lifecycle of your cloud-based resources, and build your knowledge based using Cloud Academy’s expert-created content, comprehensive Learning Paths, and innovative Hands-on Labs.
SYS-CON Events announced today that Cloudistics, an on-premises cloud computing company, has been named “Bronze Sponsor” of SYS-CON's 21st International Cloud Expo, which will take place on Oct 31 - Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Cloudistics delivers a complete public cloud experience with composable on-premises infrastructures to medium and large enterprises. Its software-defined technology natively converges network, storage, compute, virtualization, and management into a single platform to drive unprecedented simplicity in the data center. Customers can start with a base infrastructure and scale to multi-site and multi-geo infrastructures with predictable economics and performance.
SYS-CON Events announced today that CHEETAH Training & Innovation will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct. 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. CHEETAH Training & Innovation is a cloud consulting and IT training firm specializing in improving clients cloud strategies and infrastructures for medium to large companies.