Welcome!

@DevOpsSummit Authors: Elizabeth White, Zakia Bouachraoui, Liz McMillan, Pat Romanski, Roger Strukhoff

Related Topics: @DevOpsSummit

@DevOpsSummit: Blog Post

Automating the Automation Tools at Capital One | @DevOpsSummit #DevOps #Jenkins #Automation

Where we see these technologies and methodologies implemented, IT Operations teams are acting more like developers

Listening to his talk, it seems like George Parris and his team at Capital One aren't keeping "banker's hours." George is a Master Software Engineer, Retail Bank DevOps at Capital One. At the All Day DevOps conference, George gave a talk, entitled Meta Infrastructure as Code: How Capital One Automates our Automation Tools with an Immutable Jenkins, describing how they automated the DevOps pipeline for their online account opening project for Capital One, a major bank in the United States. Of course, there is a lot to learn from their experience.

parris1.png

George started by pointing out that software development has evolved - coming a long way even in just the last few years. Developers now design, build, test, and deploy, and they no longer build out physical infrastructure - they live in the cloud. Waterfall development is rapidly being replaced by Agile, infrastructure as code, and DevOps practices.

Where we see these technologies and methodologies implemented, IT Operations teams are acting more like developers, designing how we launch our applications.  At the same time, development teams are more responsible for uptime, performance, and usability. And, operations and development work within the same tribe.

George used the Capital One Online Account Opening project to discuss how they automate their automation tools - now a standard practices within their implementation methodology.

parris2.png

For starters, George discussed how Capital One deploys code (hint: they aren't building new data centers). They are primarily on AWS, they use configuration management systems to install and run their applications, and they, "TEST, TEST, TEST, at all levels."  Pervasive throughout the system is immutability - that is, once created, the state of an object cannot change. As an example, if you need new server configurations, you create a new server and test it outside of production first.

They use the continuous integration/continuous delivery model, so anyone working on code can contribute to the repositories that, in turn, initiate testing. Deployments are moved away from the scheduled release pattern. George noted that, because they are a bank, regulations prevent their developers from initiating a production change.  They use APIs with the product owners to automatically create tickets, and then product owners accept tickets, making the change in the production code. While this won't apply to most environments, he brought it up to demonstrate how you can implement continuous delivery within these rules.

Within all of this is the importance of automation. George outlined their four basic principles of automation and the key aspects of each:

Principle #1 - Infrastructure as Code. They use AWS for hosting and everything is in a Cloud Formation Template, which is a way to describe your infrastructure using code. AWS now allows you to use CFTs to pass variable between stacks. Using code, every change can be tested first, and they can easily spin-up environments.

Principle #2 - Configuration as Code. This is also known as configuration management systems (they use Chef and Ansible). There are no central servers, changes are version controlled, and they use "innersourcing" for changes. For instance, if someone needs a change to a plugin, they can branch, update, and create a pull request.

Principle #3 - Immutability. Not allowing changes to servers once deployed prevents "special snowflakes" and regressions. Any changes are made in code and traverse a testing pipeline and code review before being deployed. This avoids what we all have experienced - the server that someone, who is no longer around, set up and tweaked differently than anything else and didn't document what was done.

Principle #4 - Backup and Restore Strategy. A backup is only as good as your restore strategy. You know the rest.

George also dives into how they do continuous delivery/continuous integration in his talk, which you can watch online here.

If you missed any of the other 30-minute long presentations from All Day DevOps, they are easy to find and available free-of-charge here.  Finally, be sure to register you and the rest of your team for the 2017 All Day DevOps conference here.  This year's event will offer 96 practitioner-led sessions (no vendor pitches allowed).  It's all free, online on October 24th.

More Stories By Derek Weeks

In 2015, Derek Weeks led the largest and most comprehensive analysis of software supply chain practices to date across 160,000 development organizations. He is a huge advocate of applying proven supply chain management principles into DevOps practices to improve efficiencies, reduce costs, and sustain long-lasting competitive advantages.

As a 20+ year veteran of the software industry, he has advised leading businesses on IT performance improvement practices covering continuous delivery, business process management, systems and network operations, service management, capacity planning and storage management. As the VP and DevOps Advocate for Sonatype, he is passionate about changing the way people think about software supply chains and improving public safety through improved software integrity. Follow him here @weekstweets, find me here www.linkedin.com/in/derekeweeks, and read me here http://blog.sonatype.com/author/weeks/.

@DevOpsSummit Stories
The platform combines the strengths of Singtel's extensive, intelligent network capabilities with Microsoft's cloud expertise to create a unique solution that sets new standards for IoT applications," said Mr Diomedes Kastanis, Head of IoT at Singtel. "Our solution provides speed, transparency and flexibility, paving the way for a more pervasive use of IoT to accelerate enterprises' digitalisation efforts. AI-powered intelligent connectivity over Microsoft Azure will be the fastest connected path for IoT innovators to scale globally, and the smartest path to cross-device synergy in an instrumented, connected world.
There are many examples of disruption in consumer space – Uber disrupting the cab industry, Airbnb disrupting the hospitality industry and so on; but have you wondered who is disrupting support and operations? AISERA helps make businesses and customers successful by offering consumer-like user experience for support and operations. We have built the world’s first AI-driven IT / HR / Cloud / Customer Support and Operations solution.
ScaleMP is presenting at CloudEXPO 2019, held June 24-26 in Santa Clara, and we’d love to see you there. At the conference, we’ll demonstrate how ScaleMP is solving one of the most vexing challenges for cloud — memory cost and limit of scale — and how our innovative vSMP MemoryONE solution provides affordable larger server memory for the private and public cloud. Please visit us at Booth No. 519 to connect with our experts and learn more about vSMP MemoryONE and how it is already serving some of the world’s largest data centers. Click here to schedule a meeting with our experts and executives.
Codete accelerates their clients growth through technological expertise and experience. Codite team works with organizations to meet the challenges that digitalization presents. Their clients include digital start-ups as well as established enterprises in the IT industry. To stay competitive in a highly innovative IT industry, strong R&D departments and bold spin-off initiatives is a must. Codete Data Science and Software Architects teams help corporate clients to stay up to date with the modern business digitalization solutions. Achieve up to 50% early-stage technological process development cost cutdown with science and R&D-driven investment strategy with Codete's support.
As you know, enterprise IT conversation over the past year have often centered upon the open-source Kubernetes container orchestration system. In fact, Kubernetes has emerged as the key technology -- and even primary platform -- of cloud migrations for a wide variety of organizations. Kubernetes is critical to forward-looking enterprises that continue to push their IT infrastructures toward maximum functionality, scalability, and flexibility. As they do so, IT professionals are also embracing the reality of Serverless architectures, which are critical to developing and operating real-time applications and services. Serverless is particularly important as enterprises of all sizes develop and deploy Internet of Things (IoT) initiatives.